Here you will find useful information about the operation of our online store. We want you to know in direct, simple and clear way, the terms of use of our online store. Respecting your Personal Data is above all our moral obligation and not just legal.
Terms of Use Privacy Policy General
The Terms and Conditions of Use of this website www.opaeurope.com and the Privacy Policy of this user describe:
- The process of collecting the personal data of users of the website / customers of the online store www.opaeurope.com
- The use of this data by www.opaeurope.com and the terms of use of this website.
Our online store collects only personal data that are absolutely necessary for the safe conduct and execution of our clients’ orders. The collection of your personal data, is with your sole consent and only concerns the process of completing the purposes of this website and this e-shop.
A user of our website is considered to be one who visits it for the purpose of purchasing a product – products that are available to it, e.g in the online store www.opaeurope.com
Customers of the e-shop www.opaeurope.com, are those who register in order to complete an order and proceed to market. They are registered as Customers through the “New User Registration” and / or “New Customer” option on the homepage of the website and / or through the “Create Account” process and their acceptance by our online store www.opaeurope.com
The customer, since choosing to use the e-shop services www.opaeurope.com, accepts unreservedly and completely these Terms of Use and Privacy Policy.
The collection of personal information of our clients has as main purposes:
– Effectively execute the transactions of our e-shop customers
-Measuring the traffic of our website,www.opaeurope.com does not disclose to any third party ,any personal data of its customers / users of its website.
Whenever you choose the online ordering process, you simultaneously choose to provide and keep your personal information from us. www.opaeurope.com ,will never use your personal data for purposes other than those mentioned here. In order to be consistent with everyday developments in technology and to continuously upgrade our services, the online store www.opaeurope.com reserves the right to unilaterally modify these Terms of Use.
Personal Data
Only personal data that is absolutely necessary for the safe, secure and smooth execution of orders is collected. Your personal data is only collected with your express consent and solely for the purpose of usage of the website and online store.
Customers have the right and may request information pertaining to the personal data collected and held by www.opaeurope.com. Customers have the right to correct their information and/or withdraw consent to the processing of personal data at any time as per legislation. Articles 11 to 13 of Law 2472/1997. It is expressly agreed that the preceding terms and conditions are governed by Greek law, the decisions of the state institutions established on electronic communications transactions and relevant provisions in force.
New users are required to provide the following information in order to complete registration:
Full legal name; Company name and business activity; address complete with zip code; telephone, fax numbers; email address.
Use of personal data
www.opaeurope.com records and maintains personal data solely for customers who have registered through the e-shop page. Only information that is necessary to complete transactions between the e-shop and its customers is collected. www.opaeurope.com will not disclose any customer’s personal data to any third party for any reason without the expressed and explicit consent of the customer.
Deletion of personal data
At any time the customer may request the immediate removal from www.opaeuope.com databases any/all personal data that has been recoded and stored; the customer must then stop using the services provided by www.opaeurope.com
Automatic Data Collection
In accordance with manufacturer’s specifications and with valid accepted online practises, www.opaeurope.com automatically records some information such as demographics and diagnostics.
This information is anonymous; it is not attributable to any identifiable person and contains domain names and/or I.P. addresses, date and time of visit and the like.
Cookies
Cookie is a small piece of data sent to I.P. addresses of client browsers from a web server and stored on the computer’s hard disk of the client. Cookies do not damage the client’s computer system and do not affect its functionality. Cookies also make web browsing easier for the customer by saving their settings. The online store www.opaeurope.com, uses cookies to provide specialized services and content to meet the customer’s interests. The above cookies do not contain personally identifiable information. Most browsers automatically accept cookies, but the customer usually has the ability to set up their browser to prevent them. Even without a cookie, the customer can use most of the services at www.opaeurope.com.
Customer Obligations
Customers of the e-shop identified as www.opaeurope.com are prohibited from using the premises in any manner that may result in criminal, civil or administrative proceedings or prosecution against www.opaeurope.com. This directive is to include but is not limited to the following laws and legislation:
Criminal Code, Special Criminal Laws, Telecommunications Legislation, Personal Data Protection legislation, all relevant provisions of the EU or National Telecommunications Commission, Personal Data Protection Authority and any other Public or Administrative Authority or Service.
Customers of the e-shop identified as www.opaeurope.com are further prohibited from any/all violations of any form or part of the Third Party Copyright legislation.
Customers of the e-shop identified as www.opaeurope.com must strictly observe any/all applicable terms of defined use of the e-shop as well as the applicable personal data protection regulations of its subscribers and visitors to its websites.
Customers of the e-shop identified as www.opaeurope.com must provide accurate, complete and true personal information during the registration process.
Customers of the e-shop identified as www.opaeurope.com are obligated to keep his/her personal registration details up to date at all times. If a discrepancy or inaccuracy in his/her personal registration details is detected, the e-shop identified as www.opaeurope.com reserves the right to immediately and without further explanation, deactivate the clients account. The client will be informed in writing of the deactivation.
Customers of the e-shop identified as www.opaeurope.com are under obligation not to disclose third party information, such as but not limited to, unique username or password. Any unauthorised use of username or password is to be immediately reported to sales@opaeurope.com or to europeopa@gmail.com. There are to be no exceptions. Be advised, the online store is not responsible for the unauthorised use of passwords or unique customer identification except where they have been previously notified in writing.
Customers of the e-shop identified as www.opaeurope.com are obligated to provide accurate, complete and true payment and delivery information for any/all orders placed with the online store.
Payment methods:
– Deposit in Bank Account:When you choose the option -Direct bank transfer- and complete your order, you will be given the bank details.
– Credit Card: When you enter your card details, the bank pays and does not initially charge your order amount. Your credit card billing is priced in order to avoid problems in the process. In order to ensure the absolute security of electronic transactions through credit cards, these are done through Piraeus Bank’s security system, which is based on the international transaction protection company (GLOBE SSL), which supports a secure trading environment.
Payment security
Payment security is not just an obligation for us, it is an end in itself. All online credit card payments are made in the secured environment of the affiliated Bank. www.opaeurope.com, apart from the fact that it uses certified systems and is in direct contact with the partner banks, adopts the most modern certified online payment system.
Ways of Shipping
– Our goods are shipped throughout Europe with DHL. The customer can know at any time, in which delivery phase is his/hers order – Your order can be delivered to another address if you select the corresponding field and change the address.
Sending Costs
All prices are exclusive of shipping costs. The shipping costs depend on the recipient country and the weight of the packages. Shipping costs are calculated and displayed in the online shop.
Refunds
In the case of a non-defective product, this may be refunded if: a) the date of receipt of your order with the date of submission of the refund request does not exceed 14 calendar days, b) the package has not been tampered with in its original condition (in this case the customer is charged with shipping costs.) not only legal.